Sunset Grande Jamaica hotel review

One weekend we decided to book last minute for a 2 nights stay in Ocho Rios. The only available choice was the Sunset Grande Jamaica hotel. This was our worst stay in Jamaica. It was not 100% awful but we won’t be going back to this one. The resort itself was not so bad, I really like the lobby and the multiple pools with the giant slide. It would be OK for a family with young kids.

We booked the best room – the honeymoon suite – for a ridiculously low price, haha we concluded that even with this special it was not really worth it. 

The thing is, when we arrived there were no towels in our room. We called the Front Desk about it and they told us they will send someone. An hour later we still did not received the towels and we really wanted to take a shower. We called back but this time at the Guest Service Desk. An hour or two after, we finally received our towels. We took a shower went to the restaurant and came back to our room to go to sleep. Later, we woke up because the phone was ringing. What the hell... Front Desk was calling to check if we really did receive the famous towels. The towels had also served another function in this room: to soak up the water raining down the AC.The restaurant buffet for breakfast was good, lunch ok and supper…ok. Cats were hovering under the tables trying to get food. Birds were also there, ready to steal anything from the tables. We made a reservation to try their Italian restaurant…we almost laughed when our fresh mozzarella appetizer arrived and it was…NOT fresh mozzarella but triangular-shaped slices from what we saw in the main buffet restaurant. 

Sadly, it was a rainy weekend; we did not use the beach but only the pools. We kept thinking about the people who visit Jamaica for the first time and would come back home with those kind of memories…. I would rate this hotel a 5 out of 10.